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Payments & Activation
4 articles · Paying clients
Checkout, evaluation fees, and account purchase flow.
01Can I use a discount code on a bundle?+
No. Bundles already include their own discount, so coupon and discount codes can't be combined with them. Codes work on single accounts, for the plan they were issued for, and only one code can be used per order.
Read the full guide02When do I pay for my evaluation?+
Constant Go, Constant Dual, and Constant Access are all paid in full at checkout, a one-time evaluation fee based on the account size you choose. There's no separate activation fee after passing.
03What happens after I complete checkout?+
Your purchase is linked to your profile automatically, and your dashboard will show your account status and next step. If your payment went through but your dashboard hasn't updated, don't place a second order; contact support with your payment reference instead.
04Why might activation be delayed?+
Activation can take a little longer when payment confirmation, account setup, identity checks, or compliance review need extra time. Your dashboard will show a pending status while this is happening rather than leaving you without an update.
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